Policies...

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Thank you for choosing to book with Creekside Cottages. We look forward to welcoming you to our Bed and Breakfast. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below. Your electronic signature will serve as agreement to these terms.

• Your privacy is critical to us. Any data collected during the course of this booking will be confidential and not shared with any third party.
• Reservations are required.
  The price includes accommodation and full breakfast, and is subject to state and local taxes. A deposit of one night’s stay by credit card is required to guarantee reservations. We require one source of payment for the deposit and final bill. Final payment is due after breakfast on your final day.
• Kindly notify us immediately if there is any potential change in your booking.
• Cancellations must be received at least five days in advance of reserved date for return of deposit. If cancellation is received within five days of reserved date, return of deposit will be contingent upon our ability to re-book the room. All cancellations are subject to a $25.00 service fee. No refunds for early departures.
• Non-availability of Accommodation – We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would then refund your deposit in full. Our liability would not extend beyond this point.
• Check In is between 3:00 p.m. and 6:00 p.m. Check-ins later than 6:00 p.m. must be requested in advance of arrival day. It is much appreciated if you will notify us of your estimated time of arrival. Please call the day before or morning of arrival.
• Check Out is at 11:00 a.m. Please leave your room key(s) on the table in your cottage. A $50 charge will be assessed for lost or missing room keys. 
• Room occupancy limits are two people per room. 
• We cannot accommodate children at this time.
• We are a pet friendly location! We allow dogs that are less than 40 pounds in designated cottages for an additional nightly fee of $50 per pet.
• Creekside Cottages is not responsible for your valuables.
• Creekside Cottages are a NO SMOKING establishment. No smoking is allowed in the any of the cottages or within 50 feet of windows or exterior doors. Evidence of smoking in or near the cottages may result in a $250 cleaning fee.
• Parking at the Creekside Cottages is limited. Motorhomes, large trailers or commercial vehicles cannot be accommodated.
• Noise should be kept to a minimum. Creekside Cottages and Mac's Creek Winery is a peaceful property. Noise must cease during the following hours:
  Friday and Saturday from 10:00 p.m. to 8:00 a.m.
  Sunday through Thursday from 9:00 p.m. to 8:00 a.m.
• Consumption of Alcohol is allowed. For guests abusing this privilege, as determined by Creekside Cottages, will be asked to leave immediately without refund.
• Food and beverage consumption is allowed in the cottages.
• The burning of any type of combustible is not allowed in the guest room(s) or on the premises. This includes, but is not limited to, candles and incense.
• Damages and Breakages are the responsibility of the guest. Please take care when staying on our property. We ask that you do report any incidents when they occur. We do not normally charge for minor breakages, but we may if the damage or breakage is significant.
• We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees.
• Creekside Cottages reserves the right to terminate the balance of any guest’s stay without refund for any behavior that is in violation of the above Conditions, or that disrupts the operation of Creekside Cottages. Guests asked to leave will be charged for the entire reservation. Other fees may be assessed related to missing or damaged property, cleaning fees, loss of cottage use fees as appropriate and determined by Creekside Cottages.